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Thought Leadership

The Pentallect partners’ personal executive experience, coupled with their reputation as provocative and outside-the-box thought leaders, have made their pragmatic advice, opinions and insights some of the most sought after in the food industry. The Pentallect team is honored to be regularly quoted in national and leading industry publications.

Whole Foods Imposes $9.95 Delivery Fee: End of the “Free Lunch” Era?

By: Barry Friends and Bob Goldin September 29, 2021 Amazon’s announcement that they will add a $9.95 delivery fee to all Whole Foods grocery delivery orders is a sign that the e-commerce turned bricks-and-mortar giant has understandably lost its...

Second Quarter Results for the “Big 3” Foodservice Distributors: Riding the Wave

By: Barry Friends | Bob Goldin August 26, 2021 Paced by the restaurant segment, the foodservice industry is experiencing an unexpectedly strong recovery in the face of major labor and supply chain challenges, rising menu prices, and an unfortunate and...

Business Transformation Best Practices – Part 2

By: Chris K. Davis | Affiliate July 12, 2021 Taking Transformation to Operations Part 2 – The Messy Middle The first part of this paper covered foundational work done as the organization begins a Transformation Program. The executives (and strategy...

Business Transformation Best Practices – Part 1

By: Chris K. Davis | Affiliate June 22, 2021 Part 1 – Ambition and Enthusiasm Many businesses are engaged in some type of Transformation Program at the direction of their board or executive leadership with the expectation for huge synergies, a...

First Quarter 2021 Results for Big 3 Foodservice Distributors: Some Reasons for Optimism

By: Bob Goldin | Barry Friends May 17, 2021 To mitigate the economic ravages of the COVID-19 pandemic, foodservice distributors implemented a variety of critical initiatives with a true sense of urgency. To varying degrees, they engaged in serious...

Food Industry 2020: Leading and Lagging Sector Performance

By: Bob Goldin and Rob Veidenheimer April 2, 2021 The 2020 Covid-19 pandemic caused a fundamental food industry demand shift that benefitted retail and adversely impacted foodservice. Despite an unprecedented 12% growth (+$95 billion) in retail, the...

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